#9, June 2010
Cover | Marketing | Social Networking | Publisher's Note | Pitch Point | Crisis Sense | Directors | View From The Crow’s Nest | Tough Love | Basic Instincts | The Survivors | Fast Forward | Eastern Awakening | Brand Disasters | Research | EBA News | Cartoon | Ukraine Observer
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Dear Swami, Would you care to weigh in on that controversy in - Muslim PR specialist Dear Muslim PR specialist, President Obama didn’t waver, he parsed. In other words, he navigated his comments to a more political shore. He was wrong, and the Swami thinks Obama knows he was wrong to back off a millimeter. As more people think intelligently about the issue, the polls which show Americans are against such a Muslim center will gradually change and common sense and religious tolerance will win out. This is not being Pollyanna. It is being practical as a long-time observer of the American psychic and polls. As a friend pointed out, Eric Rudolph was a radical Christian terrorist. He planted a bomb in Olympic Park in If one thinks is un-American to have a Muslim center near This, of course, is hogwash. The American people will eventually get it right except for a few wing nuts whose elevators are permanently parked on mezzanine level. - Swami --- 2010-09-01 Dear Swami, Has the press release out-lived its usefulness? Is the press release as we know it dead? --PR student
Dear PR student, The press release has a faint heartbeat. But the disease, a sort of sclerosis of the “we’ve always done it this way” gland, is debilitating at best, fatal at worst. The argument, however, should not be about the press release’s form or the way it is delivered. It should be about content of the release. The argument we hear today is that the press release is a thing of the past because of new and modern ways of delivery in the social media age. Any idiot acquainted with When Ivy Lee did the first press release for John D. Rockefeller No. 1 in 1906, it was probably brilliant. But by the time I worked for Rockefeller No. 4 some 80 years later, the press release was, or should have been, an anachronism. Today most press releases are written by PR firms or in-house PR people or—much worse, lawyers—for the benefit of the company and its leadership and not for the benefit of the journalist. Somewhere along the way, we all took a wrong turn and got things backassword. The press release should be merely a guide for the journalist and it should be elegantly concise. Today an average press release might run to 400-600 words. I got news for you buddy, the Financial Times won’t take a story over 300 words unless the headline is WORLD COMING TO AN END. Instead of serving as a basic roadmap to a story, press releases today are loaded down with platitudes, position statements and self-serving quotes designed to make the bosses feel good. These are not a press release make. These are rose buds tossed into the wind. --- 2010-08-26 Dear Swami, What do you do with employees who come in sick? If they come in with something like the Black Plague or Typhoid I would send them home and disinfect the office. But, if it is a mere sniffle, I say, “Hey, what’s a few minor airborne diseases among friends.” I am exaggerating for effect here. I hope you can see that. But really, I have had people with a slight cough one day who predicted they would be sick for the entire next week, as if they were the Swami. It is amazing, though, how easy it is to tell truly ill people who should be at home from the goldbrickers. Most bosses have heard it all. I can’t work today boss because the snow covered up parking places and I can’t find a space (A true excuse). Or, with this hot weather, where I work is too hot. (Ever heard of a fan?) A good boss will show some slack and trust the word of an employee on whether he or she is sick. In such situations the benefit of the doubt should always go to the employee. However, my suggestion to the alleged sick person is 1) If able, try to get a little work done at home; 2) Stay at home even if you have a miraculous recovery when a friend asks you out, and 3) Stay off Farmville on Facebook. --Swami
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Dear Swami, What celebrity would you like to meet and why? Hmmm, I think that would be Mel Gibson. Can you think of another celebrity that would be as challenging for a PR swami? The guy has stepped in every pile of dog poop on the celebrity lawn. He’s given that Iranian blowhard a run for his money—you know, the president whose last name sounds like a two trains wrecking. I mean Mel has done the drunken driving thing and then launched racially-tainted missiles at the arresting officer. He has shown himself to be an anti-Semitic boob and lately he has the rap of beating and abusing his one-time squeeze. So, he would be quite a challenge and that’s why I would like to meet him. You probably have a follow-up question: What would I suggest Mad Mel do? First, he needs to disappear for six months of soul-searching. He can’t even be seen at the Beverly Hills Laundromat. I suggest he walk On re-emerging from the wilderness, he should admit to having a life-changing vision. He now loves African Americans, Jewish people and has agreed to his former girlfriend giving him 50 lashes with a bullwhip in public. Then he should disappear again. --Swami
--- 2010-07-30 Dear Swami, A fellow walked through our agency doors searching for help with public relations. He owns a barber shop/spa with a scantily clad female staff catering to gentleman patrons. The name of the shop is “Tops Off”. He met with an assistant and now he wants to meet with me. How do I control my laughter and urge to kick him to the curb? --Laura from Dear Laura, I’m with you sister. It’s your business. Kick this sexist boob with crabgrass brains to the curb with impunity and extreme prejudice. Then go ahead and laugh. When I take off my turban to get my ears lowered, I want a regular barber shop, the kind with old Coca-Cola calendars on the wall, a spittoon in the corner and a guy barber who knows what Nellie Fox batted for the Chicago White Sox in 1954. I want to go to a barber where there are only three styles of cuts: long, medium and short. We have standards, my friend—and we don’t lower them in a recession. Looking into my crystal ball, I can see something good is going to happen to you today. Take the Swami’s word on it. --Swami
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2010-07-27 |
Tough Love with The Sagacious Swami of SpinWould you care to weigh in on that controversy in America having to do with the opposition to Muslims building a community center near the World Trade Center “ground zero” site? President Obama first supported then he seemed to waver slightly. - Muslim PR specialist Is It Possible to Over-react to a Crisis? If a hail stone falls from above, it is nearly always best not to suggest that the sky is falling. First, you will appear rather silly, and secondly, you could, in fact, create a crisis where none previously existed.Keeping Kyivstar’s Star Shining Bright Some people come to public relations through university studies and others through hard-won life experience. For Zhanna Renova, a city person with almost no rural experience in the beginning, the road to PR and more recently to a prestigious positionIt’s the Message and Not the Medium While he wasn’t specifically thinking about television – even a common light bulb is a medium – he wrote these words during the golden age of television. Television at the time was the most important mediumThe Sagacious Swami of Spin Is Social Media Over-Rated Is this whole social media phenomenon over-rated? That’s all you hear about these days in the public relations business.The Kyiv Post Rides Again To be honest, and that is what we try to be at Willard Marketing Monthly, about a year ago I felt the Kyiv Post’s best years were in the rearview mirror. It had become the veritable empty suit.Chris Jones, Survivor Our “survivor” this issue of Willard Marketing Monthly is the inimitable, the inestimable, the esteemed, Chris Jones.Social Networking Goes Mainstream As with most trends, on-line social networking for businesses started in the tech field. The tech side simply better understood the concept and how it could work for their brands.Public Relations in Russia: A New Century The dawn of the new millennium saw the near-extinction of political PR – the force that had proved so powerful in the early Yeltsin years. When Vladimir Putin succeeded Yeltsin in officeDr. Krzysztof Siedlecki: Trying to Change a Culture
Strategic Approaches
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